The process of ordering jewelry through us is very simple.

1. Please contact us and tell what do you like. A ring? A pendant? A jewelry set? What stone - Ruby? Amethyst? What setting - gold or sterling silver? Did you like something that is displayed on our site or you would like something else?

2. We will offer you the best of what we have. Our experience will help to make sure you will get exactly what you want.

3. We will get as many pictures of the item that you liked as you will want for your approval. If you are satisfied you pay the price of the item

4. Choose you option of shipping and packaging.  Shipping options vary on your request, as does packaging. Our usual practice is shipping in a velvet custom display box by Priority mail with Insurance and it is 8.00$. No Handling fees.

Please email us if you have any questions at designer@customgemdesign.com

We will make our best to make sure you enjoy the process and the result of buying jewelry!